Get in touch
Contact Naughty Weekends about your weekend for two
The quickest way to contact Naughty Weekends is the quote form on this page. If you'd rather explain things in your own words, email us with your dates and a few ideas, and we'll reply with a plan for a weekend in Newcastle built around the two of you.
- info@naughtyweekends.co.uk
- Contact only the way you ask
- Replies by email
Ways to reach us
How to contact Naughty Weekends
There are two ways to reach us, the quote form and email. We handle everything in writing, so you always have the details to hand and nothing is left to a half-remembered conversation.
The quote form
The form at the top of this page asks for the essentials, including the occasion, a rough budget, your arrival date and how many nights you fancy. It takes about a minute and goes straight to our inbox. There's also space for wishes, such as a big bath or a table somewhere special on Saturday night.
For general questions, or if you'd like to tell us more than a form allows, email info@naughtyweekends.co.uk. It's also the best way to reach us about a weekend you've already booked. We reply from the same address every time, so you'll always know the message is from us.
What to include
What should you include in your enquiry?
A short message is fine, but a few extra details help us send a first plan that's much closer to what you have in mind. If you don't know some of them yet, leave them out and we'll ask later.
It also helps to tell us a little about the two of you. Knowing that your partner adores a long soak, or that neither of you can face a set menu, shapes the whole weekend. Mention any allergies, dietary needs or access needs so we can plan around them from the start.
If you're still deciding, have a look at our dirty weekends, experiences for couples and packages first. Our planning guides can help you settle the big decisions before you get in touch.
Your enquiry checklist
- Tell us the occasion, such as an anniversary, a birthday or simply a weekend away.
- Give your preferred dates and any alternatives that could work.
- Say how many nights you'd like, from one to three or more.
- Share a rough budget range, if you have one.
- List the things you'd love, and anything you'd rather avoid.
- Tell us if it's a surprise and how we should contact you.
Discretion
Will you keep our plans discreet?
Yes, and it's something we take seriously. We'll only contact you in the way you ask us to. If you'd like email only, we won't call, even if you've added a number to the form. If you'd like us to use a personal address rather than a work one, just say so.
This matters most when the weekend is a surprise. A shared laptop, a phone that lights up on the kitchen table or a joint inbox can give the game away in seconds. Tell us what to avoid, and we'll keep every message to you alone until the reveal. Our guide to planning a surprise weekend away has more tips on keeping it quiet.
Where we can, we keep subject lines and booking descriptions plain, so nothing cheeky shows up on a preview screen or a statement.
Tell us your preferences
- Which email address we should use.
- Whether we may call or text you.
- Times that are best to reach you.
- Anything your partner mustn't see before the weekend.
What happens next
What happens after you get in touch?
Once your enquiry arrives, we read it properly and start putting together a suggested weekend. Our how it works page explains the full process from first message to check-in.
When we reply
We aim to reply as soon as we can, usually within one working day. Busy times such as February and the run-up to Christmas can take a little longer.
What the reply includes
Our reply is a first plan rather than a booking. It suggests where you could stay, where you could eat and what extras might suit you, and you can ask for changes until it feels right.
Who you deal with
You'll deal with one person from your first message to the weekend itself. You won't need to explain your plans twice, and you'll know exactly who to email if anything changes.
Time-sensitive?
Urgent questions about an upcoming weekend
If your question is about a weekend that's happening soon, email info@naughtyweekends.co.uk with "URGENT" in the subject line. We check for those messages first, so a time-sensitive question doesn't get lost among new enquiries.
Include the name the booking is under and your dates, so we can find it straight away. If your arrival time has changed or something has come up, tell us exactly what has happened.
New enquiries don't need to be marked as urgent. Keeping the label for upcoming weekends helps us respond quickly when it really matters.
Before you send an urgent email
- Put "URGENT" at the start of the subject line.
- Add the booking name and your dates.
- Explain what has changed or what you need.
- Send it from the address you used to book.
Questions
Questions couples ask before getting in touch
These answers cover contacting us and sending an enquiry. Our full FAQs page has more on hotels, payments and changes.
Can I call you?
We don't have a phone line, because we work by email so every detail is in writing. If you'd like a call back, add your number to the optional phone field and tell us when suits you.
Do we need to know everything before we get in touch?
Not at all. A rough date and an idea of what you'd enjoy are enough to get started, and we can fill in the gaps together.
Can I keep the whole weekend a surprise?
Yes. Mention it in your enquiry and we'll send everything to you alone. We can also help you plan how and when to tell your partner.
I haven't heard back. What should I do?
Check your junk or spam folder first, as replies sometimes land there. If there's still nothing, email info@naughtyweekends.co.uk again and we'll look into it.
Every booking is for two adults aged 18 or over. We only use your details to respond to your enquiry, as explained in our privacy policy.
Start planning
Ready to plan your dirty weekend?
Send us your dates and a few wishes using the quote form. We will reply with a tailored plan for the two of you, a clear price and honest advice on where to stay and eat in Newcastle.